RCM Healthcare Trainer - Training & Onboarding Expert

Synlink Recruitment Outsourcing Co. Inc.; Makati; On-site; PHP 334,800 - 558,000; Full time

Job summary

A healthcare training organization in Metro Manila seeks a Trainer (RCM – Healthcare Account) to deliver training sessions on RCM processes. The ideal candidate will have 3–5 years of US medical billing experience and strong presentation and communication skills. This role involves designing materials, conducting sessions, and supporting team leaders. Shifting schedule including weekends is required.

Qualifications

• 3–5 years of experience in US medical billing, with 1–2 years in a training or mentoring role.
• Strong understanding of RCM workflows and call center operations.
• Able to manage multiple training batches and adjust to various learning styles.

Responsibilities

• Deliver effective training sessions to new hires and existing employees.
• Design training materials and conduct classroom and virtual sessions.
• Evaluate learning outcomes and support team leaders to achieve operational targets.

Skills

Presentation skills

Communication skills

Facilitation skills

Understanding of RCM workflows

Training management

Education

High school graduate or above, certification in medical billing or healthcare administration preferred

Tools

MS Office (PowerPoint, Excel)

LMS platforms

Job description

A healthcare training organization in Metro Manila seeks a Trainer (RCM – Healthcare Account) to deliver training sessions on RCM processes. The ideal candidate will have 3–5 years of US medical billing experience and strong presentation and communication skills. This role involves designing materials, conducting sessions, and supporting team leaders. Shifting schedule including weekends is required.