Trainer (Rcm – Healthcare Account)

Synlink Recruitment Outsourcing Co. Inc.; Makati; On-site; PHP 334,800 - 558,000; Full time

Job summary

A healthcare training organization in Metro Manila seeks a Trainer (RCM – Healthcare Account) to deliver training sessions on RCM processes. The ideal candidate will have 3–5 years of US medical billing experience and strong presentation and communication skills. This role involves designing materials, conducting sessions, and supporting team leaders. Shifting schedule including weekends is required.

Qualifications

• 3–5 years of experience in US medical billing, with 1–2 years in a training or mentoring role.
• Strong understanding of RCM workflows and call center operations.
• Able to manage multiple training batches and adjust to various learning styles.

Responsibilities

• Deliver effective training sessions to new hires and existing employees.
• Design training materials and conduct classroom and virtual sessions.
• Evaluate learning outcomes and support team leaders to achieve operational targets.

Skills

Presentation skills

Communication skills

Facilitation skills

Understanding of RCM workflows

Training management

Education

High school graduate or above, certification in medical billing or healthcare administration preferred

Tools

MS Office (PowerPoint, Excel)

LMS platforms

Job description

Qualifications

• High school graduate or above; certification in medical billing or healthcare administration preferred
• 3–5 years experience in US medical billing, with 1–2 years in a training or mentoring role
• Strong understanding of RCM workflows and call center operations
• Excellent presentation, communication, and facilitation skills
• Proficient in MS Office (PowerPoint, Excel) and familiar with LMS platforms
• Able to manage multiple training batches and adjust to various learning styles

Job Description

The Trainer (RCM – Healthcare Account) is responsible for delivering effective training sessions to new hires and existing employees, ensuring a strong understanding of RCM processes and performance expectations. This role involves designing training materials, conducting classroom and virtual sessions, evaluating learning outcomes, and supporting team leaders to achieve operational targets.

Schedule: Shifting (including weekends and holidays)

Target Start Date: ASAP