Town Planning Support Officer

Outsourcey; Philippines; Remote; PHP 400,000 - 800,000; Full time

Benefits offered by this job

Competitive salary

HR function shaping opportunities

Career growth and development

Job summary

Outsourcey seeks a dedicated planning support professional to join our team in the Philippines. You will prepare and manage town planning applications, coordinate documentation, and ensure timely council submissions within end-to-end workflows.

Office-based role requiring strong communication, attention to detail, and proficiency with Microsoft Office. You will contribute to process improvements and reporting while supporting client updates and regulatory compliance.

Qualifications

• Minimum 2.5 years’ experience in town planning support, planning administration, or similar role.
• Exposure to council / development application processes (Australia preferred).
• Strong administrative and organisational skills.
• Experience managing documentation-heavy workflows.
• Ability to interpret and follow planning guidelines and requirements.
• Strong written and verbal communication skills.
• High attention to detail and ability to manage multiple applications simultaneously.
• Proficiency in Microsoft Office (Excel, Word).
• Document management systems and online council portals (desirable).

Responsibilities

• Prepare and compile planning and development applications for council submission.
• Manage end-to-end application lodgement processes via relevant council portals.
• Coordinate and organise supporting documentation (plans, reports, certificates).
• Track and manage application timelines, approvals, and conditions.
• Maintain accurate records of applications, correspondence, and approvals.
• Assist in drafting basic planning reports, statements, and documentation.
• Support compliance with local planning regulations and requirements.
• Maintain and update project trackers and reporting dashboards.
• Assist with client updates and status reporting.
• Identify opportunities to improve application workflows and documentation processes.

Skills

Planning support

Planning administration

Documentation management

Attention to detail

Communication skills

Multitasking

Microsoft Office

Excel

Word

Council/Development processes

Tools

Microsoft Office

Excel

Word

Document management systems

Online council portals

Job description

Looking to take your career to the next level? Then this role is for you!

Join Outsourcey and be part of our mission to revolutionize global talent expansion! We connect businesses with dedicated full-time teams in the Philippines, offering cost-efficient solutions without compromising quality. Join us and help elevate businesses with complete control and comprehensive support, let's shape the future of work together!

Profile Requirements:

• Min 2.5 years’ experience in town planning support, planning administration, or similar role
• Exposure to council / development application processes (Australia preferred)
• Strong administrative and organisational skills
• Experience managing documentation-heavy workflows
• Ability to interpret and follow planning guidelines and requirements
• Strong written and verbal communication skills
• High attention to detail and ability to manage multiple applications simultaneously
• Proficiency in:
• Microsoft Office (Excel, Word)
• Document management systems
• Online council lodgement portals (desirable)

Core responsibilities:

• Prepare and compile planning and development applications for council submission
• Manage end-to-end application lodgement processes via relevant council portals
• Coordinate and organise supporting documentation (plans, reports, certificates)
• Track and manage application timelines, approvals, and conditions
• Maintain accurate records of applications, correspondence, and approvals
• Assist in drafting basic planning reports, statements, and documentation
• Support compliance with local planning regulations and requirements
• Maintain and update project trackers and reporting dashboards
• Assist with client updates and status reporting
• Identify opportunities to improve application workflows and documentation processes

Benefits: Competitive salary Opportunity to shape the HR function of a rapidly growing BPO. Work closely with a team of industry leaders who have successfully scaled BPOs in the past. Career growth and development opportunities.