Top-Performing Collections Specialist Night Shift Alabang

Civicom Pacific Corp.; Muntinlupa; On-site; PHP 368,000 - 424,000; Full time

Benefits offered by this job

Performance incentives

Attendance bonuses

HMO + Life Insurance

Gym membership

On-site parking

Company events

Job summary

Civicom Pacific Corp. is seeking a Collections Specialist to join our Alabang team. The role focuses on debt recovery with strong earning potential through performance incentives, rewards for meeting targets, and attendance bonuses.

You will conduct outbound and inbound calls, negotiate settlements, document interactions, and strive to exceed monthly recovery targets while maintaining professionalism. Night shift, Monday–Friday, with weekends off.

Qualifications

• 1-2 years of solid experience in a Collections role.
• Experience in Third-Party Collections is a huge plus.
• Willingness to work onsite in Madrigal Business Park, Alabang, Muntinlupa (Onsite).

Responsibilities

• Make outbound/inbound calls to discuss overdue accounts.
• Negotiate payment arrangements and settlements with customers.
• Document all customer interactions accurately.
• Meet and exceed monthly recovery targets to unlock bonuses.

Skills

Negotiation skills

Emotional intelligence

Hit targets

Persuasive communication

Resilience

Job description

Civicom Pacific Corp. is seeking a Collections Specialist to join our Alabang team. The role focuses on debt recovery with strong earning potential through performance incentives, rewards for meeting targets, and attendance bonuses.

You will conduct outbound and inbound calls, negotiate settlements, document interactions, and strive to exceed monthly recovery targets while maintaining professionalism. Night shift, Monday–Friday, with weekends off.