Top Call Centers in Manila & Cebu hiring for Customer Service Representative.

Recruitify_HR; Muntinlupa; Presencial; PHP 334.800 - 558.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Descripción de la vacante

A leading call center in Manila is looking for a Customer Service Representative to provide outstanding support to customers via phone, email, and chat. The ideal candidate should have 5-8 years of experience and a diploma in a relevant field, demonstrate excellent communication and problem-solving skills, and be able to work in a fast-paced environment. The position offers benefits like a performance bonus, health insurance, and employee incentives, with a full-time work schedule on-site in Muntinlupa.

Formación

• 5-8 years of relevant experience in customer service.
• Ability to work in a fast-paced environment.
• Flexibility to work evenings and weekends.

Responsabilidades

• Provide exceptional customer service via phone, email, and chat.
• Resolve customer inquiries and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to improve processes.
• Assist in training new team members.

Conocimientos

Excellent communication skills

Strong problem-solving abilities

Patience and empathy

Educación

Diploma in relevant field

Descripción del empleo

Top Call Centers in Manila & Cebu hiring for Customer Service Representative.

On-site - Muntinlupa 5-10 Yrs Exp Diploma Full-time

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Insurance Health & Wellness

HMO

Annual Company Trip, Free Meals, Sleeping Quarters

Responsibilities

• Provide exceptional customer service via phone, email, and chat to ensure customer satisfaction.
• Resolve customer inquiries and complaints efficiently and effectively.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve processes and enhance service quality.
• Assist in training new team members on customer service protocols.

Requirements

• Educational Qualifications: Diploma in relevant field
• Experience Level: 5–8 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Strong problem-solving abilities
• Qualities and Traits: Patience and empathy in dealing with customers
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Availability to work flexible hours, including evenings and weekends