Ticketing Officer

Uno Adventures Recruitment; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A recruitment agency in Metro Manila, Makati is looking for a candidate to manage ticket flight bookings and provide excellent customer service. The ideal applicant has a diploma in a relevant field and strong communication skills, with less than 1 year of experience in ticketing or customer service. This role is office-based and may require weekend shifts.

Qualifications

• Less than 1 year of experience in ticketing or customer service.
• Friendly, proactive, and able to work under pressure.

Responsibilities

• Manage ticket flight bookings.
• Provide excellent customer service and assist clients with inquiries.
• Coordinate with event organizers to ensure accurate ticket availability.

Skills

Strong communication

Attention to detail

Organizational skills

Education

Diploma in a relevant field

Job description

Responsibilities

• Manage ticket flight bookings.
• Provide excellent customer service and assist clients with inquiries.
• Coordinate with event organizers to ensure accurate ticket availability.
• Process transactions and handle cash or credit payments.
• Maintain accurate records of sales and inventory.
• Assist in marketing efforts to promote events.

Qualifications

• Educational Qualifications: Diploma in a relevant field.
• Experience Level: Less than 1 year of experience in ticketing or customer service.
• Skills and Competencies: Strong communication, attention to detail, and organizational skills.
• Working Conditions: Office environment with potential weekend shifts.
• Qualities and Traits: Friendly, proactive, and able to work under pressure.