Ticketing Officer

One Lead Connect International Recruitment; Pasay; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading recruitment firm in the Philippines seeks a Junior Ticketing Agent to manage ticketing requests for domestic and international travel. Responsibilities include utilizing Sabre and other systems for accurate bookings, assisting customers with inquiries, and ensuring compliance with airline policies. The ideal candidate will have a Bachelor’s degree and up to 2 years of relevant experience, with a detail-oriented approach and strong communication skills. Flexibility in working hours is necessary.

Qualifications

• 0–2 years of experience in a relevant role is required.
• Detail-oriented with strong communication skills.
• Willing to work flexible hours, including weekends and holidays.

Responsibilities

• Manage and process ticketing requests for travel.
• Utilize Sabre and other systems for accurate bookings.
• Assist customers with air travel inquiries.

Skills

Knowledge of airline booking systems (e.g., Amadeus, Galileo, Sabre)

Knowledge of international ticketing processes

Strong communication skills

Ability to handle dynamic bookings and visa-related inquiries

Education

Bachelor’s degree in a relevant field

Job description

Description

• Manage and process ticketing requests for domestic and international travel.
• Utilize Sabre and other ticketing systems for accurate booking and issuance of tickets.
• Assist customers with inquiries related to air travel and ticketing options.
• Ensure compliance with airline policies and regulations.
• Maintain detailed records of ticket transactions and customer interactions.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: Junior: 0–2 years
• Skills and Competencies: Knowledge of airline booking systems (e.g., Amadeus, Galileo, Sabre) preferred
• Skills and Competencies: Knowledge of international ticketing processes
• Qualities and Traits: Detail beho tengas con strong communication skills
• Skills and Competencies: Ability to handle dynamic bookings and visa-related inquiries
• Willing to work flexible hours, including weekends and holidays