Ticketing Officer

Topsearch Manpower Provider Corporation; Taguig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A local ticketing agency in Metro Manila seeks enthusiastic individuals for an entry-level position in ticket sales. Responsibilities include assisting customers with ticket purchases, managing sales using ticketing systems, providing event information, and handling exchanges and refunds. The ideal candidate should have a high school diploma, be customer-focused, and able to thrive in a fast-paced setting. No prior experience is required, making this a perfect opportunity for beginners.

Qualifications

• Entry-level position, no prior experience required.
• Strong customer service orientation is essential.
• Proficient in using ticketing systems and POS software.

Responsibilities

• Assist customers with ticket purchases and inquiries.
• Manage ticket sales and reservations using the ticketing system.
• Provide information on event schedules and seating options.
• Handle ticket exchanges and refunds according to company policy.
• Maintain accurate records of sales and inventory.

Skills

Proficient in ticketing systems

Excellent communication skills

Strong customer service orientation

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Job description

Description

• Assist customers with ticket purchases and inquiries.
• Manage ticket sales and reservations using the ticketing system.
• Provide information on event schedules and seating options.
• Handle ticket exchanges and refunds according to company policy.
• Maintain accurate records of sales and inventory.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level, no prior experience required.
• Skills and Competencies: Proficient in ticketing systems and point of sale software.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong customer service orientation.
• Qualities and Traits: Ability to work in a fast-paced environment.