Sales Ticketing Officer

JPVA HELLO WORLD TOUR INC.; Davao del Sur; On-site; PHP 223,200 - 334,800; Full time

Job summary

A local ticket sales company in Davao del Sur is seeking an individual to handle customer inquiries and manage ticket bookings for events. The role requires strong communication skills and attention to detail. Experience with ticketing or reservation systems is preferred. The ideal candidate will provide exceptional customer service and maintain accurate sales records.

Qualifications

• Experience in ticket sales or reservation management.
• Strong communication skills for customer interaction.
• Detail-oriented for managing bookings accurately.

Responsibilities

• Handle customer inquiries and manage ticket bookings.
• Provide customer support and resolve booking issues.
• Maintain accurate records of sales and reservations.

Skills

Customer service

Communication

Attention to detail

Organizational skills

Tools

Ticketing platforms

Reservation systems

Job description

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Job Description

• Ticket Sales and Reservation Management: Handle customer inquiries and manage ticket bookings for events, ensuring accurate processing of reservations, payments, and ticket distribution.
• Customer Support and Assistance: Provide exceptional customer service by assisting with ticket-related questions, resolving booking issues, and offering guidance on available events or seating options.
• Record Keeping and Reporting: Maintain up-to-date records of ticket sales and reservations, and generate reports as needed to track sales trends, event attendance, and revenue.
• Experience in Ticketing and Reservation Systems: Familiarity with ticketing platforms or reservation systems, with the ability to quickly process bookings and manage customer data accurately.
• Strong Communication Skills: Ability to effectively communicate with customers, providing clear information about tour packages, availability, pricing, and terms.
• Attention to Detail and Organizational Skills: Strong attention to detail for managing multiple bookings simultaneously, ensuring accuracy in ticket issuance, dates, and customer requests.

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