Ticketing Agent

FMSS Solutions; Philippines; On-site; PHP 300,000 - 600,000; Full time

Job summary

FMSS Solutions in the Philippines seeks a Travel Coordinator to manage crew airline bookings, rebookings, and ticketing while ensuring policy compliance.

The role requires coordination with travel agencies and manning offices, fast-paced performance under high pressure, and readiness to provide 24/7 support during critical travel hours. Experience with GDS like Amadeus or Sabre is a plus.

Qualifications

• Experience in airline ticketing or travel coordination.
• Familiarity with GDS (Amadeus, Sabre, etc.) is a plus.
• Ability to work in a fast-paced, high-pressure environment.

Responsibilities

• Handle airline bookings and rebookings for crew travel.
• Coordinate with travel agencies and manning offices.
• Issue tickets and process changes or cancellations.
• Ensure compliance with travel policies and visa requirements.
• Provide 24/7 support during critical travel hours.

Skills

Airline ticketing

Travel coordination

GDS familiarity

Tools

Amadeus

Sabre

Job description

RESPONSIBILITIES

• Handle airline bookings and rebookings for crew travel.
• Coordinate with travel agencies and manning offices.
• Issue tickets and process changes or cancellations.
• Ensure compliance with travel policies and visa requirements.
• Provide 24/7 support during critical travel hours.

QUALIFICATIONS

• Experience in airline ticketing or travel coordination.
• Familiarity with GDS (Amadeus, Sabre, etc.) is a plus.
• Ability to work in a fast-paced, high-pressure environment.