Thai Customer Care Senior Associate (Hybrid, Dayshift)

J-K Network Services; Taguig; Hybrid; PHP 1,004,400 - 1,116,000; Full time

Benefits offered by this job

Visa Processing for Foreigners

Professional Training and Development Programs

HMO

13th Month Pay

Government Mandated Benefits

Allowances

Laptop provided

Annual Increase

Job summary

A leading digital consulting firm in Taguig is seeking a Thai Customer Care Senior Associate. In this role, you will resolve customer issues digitally, ensure satisfaction, and handle inquiries across various platforms. Ideal candidates are Thai nationals living in the Philippines with strong communication skills and at least 2 years of experience in customer service. The position offers a hybrid setup with a competitive salary of Php 90,000 - Php 100,000.

Qualifications

• At least 2 years of experience in customer service/support (preferably international contact center).
• Thai national currently living in the Philippines.

Responsibilities

• Resolve customer issues digitally with professionalism.
• Ensure customer satisfaction and retention.
• Handle inquiries across multiple digital platforms.

Skills

Fluent in Thai

Fluent in English

Strong communication skills

Customer service skills

Technical troubleshooting knowledge

Proficient in Microsoft Office (Excel)

Education

Bachelor’s degree in any field

Job description

A leading digital consulting firm in Taguig is seeking a Thai Customer Care Senior Associate. In this role, you will resolve customer issues digitally, ensure satisfaction, and handle inquiries across various platforms. Ideal candidates are Thai nationals living in the Philippines with strong communication skills and at least 2 years of experience in customer service. The position offers a hybrid setup with a competitive salary of Php 90,000 - Php 100,000.