Thai Customer Care Senior | Hybrid + Visa/HMO

J-K Network Services; Taguig; Hybrid; PHP 914,004 - 1,094,796; Full time

Benefits offered by this job

Visa Processing for Foreigners

Professional Training and Development Programs

HMO

13th Month Pay

Government Mandated Benefits

Allowances

Laptop provided

Annual Increase

Job summary

A leading digital information services provider is looking for a Thai Customer Care Senior Associate to join their team in Taguig City. The position offers a hybrid work setup and a salary of Php 90,000. Ideal candidates should be Thai nationals residing in the Philippines, fluent in Thai and English, and possess strong communication and customer service skills. Responsibilities include resolving customer inquiries, ensuring satisfaction, and maintaining records. This role also provides professional training and various benefits including visa processing and allowances.

Qualifications

• Thai national currently living in the Philippines.
• At least 2 years of experience in customer service/support.
• Experience preferably in an international contact center.

Responsibilities

• Resolve customer issues digitally with professionalism.
• Ensure customer satisfaction and retention.
• Handle inquiries across multiple digital platforms.
• Provide accurate and timely responses.

Skills

Fluent in Thai

Fluent in English

Strong communication skills

Customer service skills

Good technical knowledge

Proficient in Microsoft Office

Education

Bachelor’s degree in any field

Tools

Microsoft Excel

Job description

A leading digital information services provider is looking for a Thai Customer Care Senior Associate to join their team in Taguig City. The position offers a hybrid work setup and a salary of Php 90,000. Ideal candidates should be Thai nationals residing in the Philippines, fluent in Thai and English, and possess strong communication and customer service skills. Responsibilities include resolving customer inquiries, ensuring satisfaction, and maintaining records. This role also provides professional training and various benefits including visa processing and allowances.