Thai-speaking Customer Support Specialist — Frontline
Concentrix
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Job summary
Concentrix in Quezon City, Philippines is seeking a Customer Service Advisor to handle Thai-speaking consumer inquiries across multiple channels, log cases in CRM, and guide customers through resolution steps. The role emphasizes first-contact support, escalation when needed, and adherence to process guidelines.
You will work a full-time shift, with performance goals and targets tied to customer satisfaction and efficiency.
Job description
Concentrix in Quezon City, Philippines is seeking a Customer Service Advisor to handle Thai-speaking consumer inquiries across multiple channels, log cases in CRM, and guide customers through resolution steps. The role emphasizes first-contact support, escalation when needed, and adherence to process guidelines.
You will work a full-time shift, with performance goals and targets tied to customer satisfaction and efficiency.
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