Tenant Relations & Operations Coordinator

CBRE Asia Pacific; Makati; On-site; PHP 446,400 - 669,600; Full time

Job summary

CBRE Asia Pacific is seeking a Tenant Relation Manager located in Makati City. The ideal candidate will ensure operational excellence, customer satisfaction, and compliance in managing tenant relations.

This role involves acting as a liaison with tenants, managing helpdesk operations, and generating operational reports. The candidate should have a Bachelor's degree and 3-5 years’ experience in property management.

Qualifications

• 3-5 years’ experience in tenant relations or facilities management.
• Working knowledge of SLA management and operational reporting.
• Proficient in managing multiple priorities in an operational setting.

Responsibilities

• Acts as key liaison with tenants and addresses concerns.
• Manages helpdesk operations and ensures data accuracy.
• Generates operational reports and performance summaries.

Skills

Strong communication

Customer service

Stakeholder management

Organizational skills

Detail-oriented

Helpdesk systems knowledge

Education

Bachelor's degree in Business or related field

Tools

MS Office

Operational reporting tools

Job description

CBRE Asia Pacific is seeking a Tenant Relation Manager located in Makati City. The ideal candidate will ensure operational excellence, customer satisfaction, and compliance in managing tenant relations.

This role involves acting as a liaison with tenants, managing helpdesk operations, and generating operational reports. The candidate should have a Bachelor's degree and 3-5 years’ experience in property management.