Tenant Relations Officer (SM City CDO Uptown)

SM Supermalls; Cagayan de Oro; On-site; PHP 279,000 - 446,000; Full time

Job summary

SM Supermalls seeks a Tenant Relations Officer to oversee tenant compliance with lease terms, MOA, and house rules, ensuring that construction and renovation work adheres to approved plans.

The role coordinates with engineering and leasing to resolve construction-related issues and to expedite tenant clearances, enabling timely operations for mall tenants.

Qualifications

• Must be a graduate of Engineering, Business Administration, Business Management or equivalent.

Responsibilities

• Ensures tenant compliance with lease terms, memorandum of agreement, company house rules and regulations.
• Assists tenants in resolving construction-related problems and issues in coordination with engineering and leasing department; and facilitates the expeditious processing of tenants’ temporary and final clearances to operate.

Education

Engineering, Business Administration, Business Management or equivalent

Job description

The Tenant Relations Officer is responsible for the proper implementation of the company’s existing guidelines and requirements pertaining to the construction and renovation activities of all mall tenants to ensure that works completed are within specified plans and standards of the company.

• Ensures tenant compliance with lease terms, memorandum of agreement, company house rules and regulations.
• Assists tenants in resolving construction-related problems and issues in coordination with engineering and leasing department; and facilitates the expeditious processing of tenants’ temporary and final clearances to operate.

Educational Requirements:

• Must be a graduate of Engineering, Business Administration, Business Management or equivalent.