Tenant Relations Officer - Lipa

JG Summit Holdings, Inc.; Lipa; On-site; PHP 279,000 - 446,000; Full time

Job summary

JG Summit Holdings, Inc. is seeking a Tenant Relations Officer in Lipa to ensure tenant compliance with lease terms and company policies. The role includes monitoring construction progress and pre-opening readiness to ensure tenants can open on schedule.

The officer will manage end-of-lease turnover, including final accounting and security deposits, while fostering strong tenant relationships to boost sales and long-term sustainability.

Qualifications

• Bachelor’s degree in Commerce, Marketing, Business Management or related field.
• At least 3 years of experience in tenant relations, client management or customer service.
• Preferably with expertise in mall management, operations, or maintenance

Responsibilities

• Ensure tenant compliance with lease agreements, memoranda of agreement, and house rules and regulations.
• Oversee construction progress and pre-opening requirements to guarantee tenants open on schedule.
• Facilitate smooth egress and turnover of leased space, including final accountabilities and release of security deposits or refunds.
• Build and maintain positive relationships with tenants to support sales, profitability and long-term sustainability during the lease period.

Skills

Tenant relations

Client management

Customer service

Education

Bachelor’s degree in Commerce/Marketing/Business Management or related field

Job description

2 - 3 Years

Job Description

The Tenant Relations Officer is responsible for ensuring tenant compliance with lease agreements, memoranda of agreement, and the company’s house rules and regulations.

They oversee construction progress and pre-opening requirements to guarantee that tenants are able to open their stores on schedule.

At the end of the lease term, the Tenant Relations Officer facilitates a smooth egress and proper turnover of the leased space back to the company, including the routing of final accountabilities and the release of security deposits or refunds.

The Tenant Relations Officer also builds and maintains positive relationships with tenants, supporting them in achieving sales, profitability, and long-term business sustainability throughout their lease period.

Qualifications

• Bachelor’s Degree in Commerce, Marketing, Business Management, and other related or relevant technical course
• At least 3 years of working experience in tenant relations, client management, customer service, or equivalent; preferably with expertise in mall management, operations, or maintenance

Locations

Robinsons Lipa

Job Snapshot

Updated Date

26-08-2026

Job ID

J_7890

Department

Lipa-Mall Operations

Location