Tenant Success & Mall Operations Manager

Robinsons Land Corporation; Quezon City; On-site; PHP 500,000 - 700,000; Full time

Job summary

Robinsons Magnolia—part of Robinsons Land Corporation—is hiring a Tenant Relations Manager for Magnolia-Mall Operations. The role focuses on ensuring tenant compliance with lease terms and MOAs, monitoring pre-opening activities, and coordinating space turnover at lease end.

The candidate will build strong tenant relations to support sales and business sustainability during the lease period. The position is for a probationary employment with a 5-day work week at Robinsons Magnolia, Manila.

Qualifications

• Bachelor's degree in commerce, marketing, business management or related field.
• At least 3 years of experience in tenant relations, client management, customer service or equivalent, preferably in mall management or operations.

Responsibilities

• Ensure tenants comply with lease terms, MOA, and house rules defined by the company.
• Monitor construction progress and pre-opening requirements to ensure timely store openings.
• Facilitate smooth turnover of space at lease end, including security deposits and refunds.
• Establish and maintain good tenant relations and support tenants in achieving sales, profitability, and sustainability during lease term.

Skills

Tenant relations

Client management

Customer service

Mall management

Education

Bachelor's Degree in Commerce/Marketing/Business Management

Job description

Robinsons Magnolia—part of Robinsons Land Corporation—is hiring a Tenant Relations Manager for Magnolia-Mall Operations. The role focuses on ensuring tenant compliance with lease terms and MOAs, monitoring pre-opening activities, and coordinating space turnover at lease end.

The candidate will build strong tenant relations to support sales and business sustainability during the lease period. The position is for a probationary employment with a 5-day work week at Robinsons Magnolia, Manila.