Temporary Work from home | Customer Service Representative | Online Process

Crescendo Staffing and Business Consulting Inc.; Quezon City; Remote; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Salary up to 25,000 + performance incentives

Specific account allowance

Health and wellness benefits

Opportunities for career growth

Tips assistance

Job summary

A staffing and business consulting firm seeks a detail-oriented Call Center Representative for temporary work from home. Responsibilities include responding to customer inquiries and resolving issues. Candidates with BPO experience are preferred, but college graduates are also welcome. The position offers a salary of up to 25,000 plus incentives and various benefits.

Qualifications

• At least 6 months of BPO experience preferred.
• Newbie's/No experience but College Graduates are welcome.

Responsibilities

• Respond to customer inquiries via calls.
• Provide accurate information regarding products/services.
• Resolve customer concerns and escalation issues.
• Process requests such as account updates and troubleshooting.
• Meet performance metrics including response time and satisfaction.

Skills

Excellent written communication skills

Strong problem-solving abilities

Attention to detail

Education

College Graduate

Job description

Job Title: Call Center Representative | Temporary work from home (Until further notice)

Job Description

We are looking for a detail-oriented and customer-focused Call Center Representative to join our team. In this role, you will communicate with customers primarily through Calls—assisting customers by providing information, resolving issues, and ensuring a positive overall experience.

Location: Araneta Cubao , Quezon

Employment Type: Full-time | Temporary WFH

Schedule: Shifting Schedule

Process: Virtual/Online Process | 1 Day hiring

Key Responsibilities

• Respond to customer inquiries via calls
• Provide accurate information regarding products/services.
• Resolve customer concerns and escalation issues when necessary.
• Process requests such as account updates, order tracking, and troubleshooting.
• Meet performance metrics including response time, accuracy, and customer satisfaction.

Qualifications

• Prior with BPO Experience with at least 6 Months
• Newbie's/No experience - College Graduate are still welcome
• Excellent written communication skills.
• Strong problem-solving abilities and attention to detail.

Must reside at:

• Quezon City
• Manila
• Pasig
• Mandaluyong
• Marikina
• San Juan
• Cainta Rizal
• Taytay Rizal
• Antipolo Rizal
• San Meteo Rizal

What We Offer

• Up to 25,000 Salary Offer+ performance incentives
• Specific account allowance
• Health and wellness benefits
• Opportunities for career growth
• Tips assistance are provided

APPLY NOW!