Call Center Representative

Stack Sourcinggg; Mandaluyong; On-site; PHP 180,000 - 240,000; Full time

Job summary

Stack Sourcinggg in Mandaluyong, Philippines, is hiring Customer Service Representatives to join our on-site team. No experience required as we provide full training, tips, and guidance to help you succeed.

You will assist customers via phone, email, or chat, resolve issues with empathy, and process orders or returns as needed, while maintaining accurate records and collaborating with a team. Open to all applicants with a High School diploma or equivalent.

Qualifications

• Open to all applicants, with or without BPO experience.
• Must have good communication skills.
• Amenable to work onsite in Mandaluyong or Alabang.
• Completed at least High School or equivalent.

Responsibilities

• Assist customers via phone, email, or chat with prompt, professional responses.
• Resolve customer issues with empathy and patience to ensure a positive experience.
• Process orders, returns, or other service tasks based on customer needs.
• Maintain accurate customer records and follow up to ensure satisfaction.
• Collaborate with team members to meet service goals.

Skills

Good communication

Team collaboration

Education

High School or equivalent

Job description

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

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Job Description

We’re hiring Customer Service Representatives is looking for enthusiastic and motivated individuals to join our team as Virtual Customer Service Representatives. This is an exciting opportunity for anyone looking to work from home and develop their customer service skills. No prior experience is required, as we provide full training, tips, and guidance to help you succeed!

Responsibilities

• Assist customers via phone, email, or chat, providing prompt and professional responses to inquiries.
• Resolve customer issues and concerns with empathy and patience, ensuring a positive experience.
• Offer solutions and process orders, returns, or other service-related tasks based on customer needs.
• Maintain accurate customer records and follow up to ensure satisfaction.
• Work within a virtual team environment, collaborating with colleagues to meet service goals.

Qualifications

• Open for all applicants (with or without BPO experience)
• Must have good communication skills
• Amenable to work onsite in Alabang
• Completed at least High School or equivalent

What We Offer:

Open to All: We welcome candidates from all backgrounds, whether you have previous experience or are new to customer service.

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