Telesales & Collections Specialist

Asia Peopleworks Inc.; Taguig; On-site; PHP 246,000 - 335,000; Full time

Job summary

Asia Peopleworks Inc. is seeking a Tele Agent in Metro Manila to handle inbound and outbound customer interactions, support payment collection efforts, and assist with onboarding and reminder calls.

The role requires strong communication and collection skills, adherence to policies, and a commitment to achieving operational and quality targets while delivering excellent service to customers. This is a position within a dynamic BPO environment.

Qualifications

• Experience in tele call handling and customer service is preferred.
• Strong written and verbal communication skills.
• Ability to follow company policies and procedures.

Responsibilities

• Handle inbound and outbound customer interactions.
• Support payment collection efforts and onboarding processes.
• Conduct pre-due reminder calls and address customer inquiries as needed.
• Meet operational and quality performance targets through effective communication and adherence to policies.

Job description

Asia Peopleworks Inc. is seeking a Tele Agent in Metro Manila to handle inbound and outbound customer interactions, support payment collection efforts, and assist with onboarding and reminder calls.

The role requires strong communication and collection skills, adherence to policies, and a commitment to achieving operational and quality targets while delivering excellent service to customers. This is a position within a dynamic BPO environment.