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Asia Peopleworks Inc. is seeking a Tele Agent in Metro Manila to handle inbound and outbound customer interactions, support payment collection efforts, and assist with onboarding and reminder calls.
The role requires strong communication and collection skills, adherence to policies, and a commitment to achieving operational and quality targets while delivering excellent service to customers. This is a position within a dynamic BPO environment.
The Tele Agent manages inbound and outbound
customer interactions, supports payment collection efforts, conducts onboarding
and pre-due reminder calls, and addresses customer inquiries when applicable.
This role is responsible for meeting operational and quality performance
targets while demonstrating strong collection and communication skills and
consistently following company policies and procedures.