Telesales Agent

cc1 SOLTERAL TRAVEL AND TOURS INC.; Lapu-Lapu; On-site; PHP 223,200 - 334,800; Full time

Job summary

A travel agency in the Central Visayas region is looking for an experienced telesales representative. Responsibilities include contacting customers to promote travel packages, understanding their needs, and achieving sales targets. Strong communication skills and knowledge of travel destinations are required. A positive attitude and the ability to work flexible hours are essential in this role.

Qualifications

• Proven experience in telesales, preferably in the travel and tourism industry.
• Strong communication and persuasion skills.
• Knowledge of popular travel destinations and packages.
• Proficiency in CRM tools and basic computer applications.
• Ability to meet targets and handle objections professionally.
• A positive attitude and resilience to deal with customer rejections.
• Availability to work flexible hours as needed.

Responsibilities

• Contact potential and existing customers to promote travel packages and services.
• Understand customer travel needs and provide customized recommendations.
• Handle inquiries, provide detailed information, and answer customer questions.
• Persuade customers to book travel services, tours, or packages.
• Maintain an updated database of customer interactions and bookings.
• Achieve daily, weekly, and monthly sales targets.
• Provide exceptional customer service and follow up on post-sale requirements.

Skills

Telesales experience

Communication skills

Persuasion skills

Knowledge of travel destinations

CRM tools proficiency

Target-oriented

Resilience

Tools

CRM software

Job description

Responsibilities

• Contact potential and existing customers to promote travel packages and services.
• Understand customer travel needs and provide customized recommendations.
• Handle inquiries, provide detailed information, and answer customer questions.
• Persuade customers to book travel services, tours, or packages.
• Maintain an updated database of customer interactions and bookings.
• Achieve daily, weekly, and monthly sales targets.
• Provide exceptional customer service and follow up on post-sale requirements.
• Proven experience in telesales, preferably in the travel and tourism industry.
• Strong communication and persuasion skills.
• Knowledge of popular travel destinations and packages.
• Proficiency in CRM tools and basic computer applications.
• Ability to meet targets and handle objections professionally.
• A positive attitude and resilience to deal with customer rejections.
• Availability to work flexible hours as needed.

Qualifications

• Proven experience in telesales, preferably in the travel and tourism industry.
• Strong communication and persuasion skills.
• Knowledge of popular travel destinations and packages.
• Proficiency in CRM tools and basic computer applications.
• Ability to meet targets and handle objections professionally.
• A positive attitude and resilience to deal with customer rejections.
• Availability to work flexible hours as needed.

Security / Compliance

• If the position requires you to work overseas, please be vigilant and beware of fraud.
• If you encounter an employer who has the following actions during your job search, please report it immediately:
• withholds your ID
• requires you to provide a guarantee or collects property
• forces you to invest or raise funds
• collects illicit benefits
• or other illegal situations.

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