Telemarketer

Wills International Sales Corporation; Philippines; On-site; PHP 180,000 - 260,000; Full time

Job summary

Wills International Sales Corporation is seeking a proactive Telemarketer to drive outbound calls, generate qualified leads, and promote our products and services. You will follow a script, identify client needs, and present compelling benefits to prospects.

The role emphasizes building relationships, updating the CRM with call outcomes, and meeting daily, weekly, and monthly targets through consistent outreach and coaching.

Qualifications

• Experience making outbound calls to generate leads and close sales.
• Ability to follow scripts and present product benefits clearly.
• Strong communication and active listening skills.

Responsibilities

• Conduct outbound calls to potential customers from provided leads lists.
• Follow a prepared script to provide information about products or services.
• Engage with prospects to understand their needs and interests.
• Identify potential customers and qualify leads based on criteria.
• Schedule appointments or follow-up calls for the sales team as needed.
• Present products or services persuasively and address questions.
• Manage customer inquiries and maintain positive relationships.
• Update CRM with call outcomes and lead information.
• Provide feedback on campaign effectiveness and outcomes.
• Aim to meet or exceed daily, weekly, and monthly targets.

Skills

Outbound calling

Lead qualification

Customer service

CRM usage

Tools

CRM software

Job description

The Telemarketer is responsible for making outbound calls to potential customers to generate leads, promote products or services, and close sales. This role involves engaging with prospects, understanding their needs, and effectively communicating the benefits of the company's offerings.

Outbound Calling:

• Conduct outbound calls to potential customers from provided leads lists or databases.

• Follow a prepared script to provide information about products or services.

• Engage with prospects to understand their needs and interests.

Lead Generation:

• Identify potential customers and qualify leads based on specific criteria. Record detailed information about prospects and their responses.

• Schedule appointments or follow-up calls for the sales team as needed.

Sales Promotion:

• Present products or services in a compelling and persuasive manner.

• Answer questions and address concerns from potential customers. Highlight the features and benefits of the company's offerings.

Customer Relationship Management:

• Build and maintain positive relationships with potential and existing customers.

• Handle customer inquiries and provide accurate information.

• Follow up with prospects to nurture relationships and move them through the sales funnel.

Data Management:

• Maintain accurate records of calls, interactions, and sales outcomes.

• Update CRM software with relevant information about prospects and leads.

• Provide feedback to management about the success of the telemarketing campaigns.

Performance Tracking:

• Meet or exceed daily, weekly, and monthly call and sales targets.

• Monitor personal performance metrics and seek ways to improve.

• Participate in regular training and coaching sessions to enhance skills.