Telemarketer

Servicepro Multipurpose Coop (SPMC); Manila; On-site; PHP 279,000 - 502,000; Part time

Job summary

Servicepro Multipurpose Coop (SPMC) in Manila is seeking a sales-oriented professional to drive outbound cold calls, present products, and close deals. You will manage leads, update CRM, and respond to inquiries to nurture opportunities.

The role emphasizes meeting daily and monthly quotas, delivering excellent customer service, and maintaining a strong company reputation through professional communication.

Qualifications

• Outbound calling to generate new business
• Sales and negotiation to close deals
• Lead generation and CRM data management
• Responding to inbound inquiries
• Meet daily/weekly/monthly quotas
• Provide high-quality customer service

Responsibilities

• Outbound Calling: Initiating calls to prospective customers using provided lists to sell products or services.
• Sales & Negotiation: Persuading customers on features, benefits, and prices, and handling objections to close sales.
• Lead Generation & Data Management: Recording customer details, updating CRM systems, and maintaining accurate records.
• Inbound Inquiry Handling: Answering customer questions and providing information to drive sales.
• Goal Achievement: Meeting daily, weekly, or monthly sales quotas and performance metrics.
• Customer Service: Addressing complaints or queries professionally to maintain company reputation.

Job description

Key Responsibilities

• Outbound Cold Calling: Initiating calls to prospective customers using provided lists to sell products or services.
• Sales & Negotiation: Utilizing persuasive techniques to explain product features, benefits, and prices, and handling objections to close sales.
• Lead Generation & Data Management: Recording customer details, updating CRM systems (e.g., Salesforce), and maintaining accurate records.
• Inbound Inquiry Handling: Answering customer questions and providing information to drive sales.
• Goal Achievement: Meeting daily, weekly, or monthly sales quotas and performance metrics.
• Customer Service: Addressing complaints or queries professionally to maintain company reputation.