Telemarketer

KLSJ Call Center Services; Pasig; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading call center service provider in Metro Manila is seeking a skilled professional to manage and enhance client relationships through effective communication. The ideal candidate needs at least one year of experience in the call center industry, showcasing excellent verbal and written communication skills, alongside a strong ability to resolve conflicts. This on-site role requires a team player with a high degree of professional ethics.

Qualifications

• At least a year of work experience in the call center industry.
• At least 1+ years of experience in a similar role such as Outbound, Telemarketing, or Online Trading.
• Must have a high degree of professional ethics and integrity.

Responsibilities

• Handle all calls with courtesy and professionalism.
• Contact all assigned clients by both telephone and email.
• Increase sales with regular follow-up calls.

Skills

Fluently speaking in English

Conflict resolution skills

Organizational skills

Verbal communication skills

Written communication skills

Tools

CRM systems

Job description

Responsibilities

• Handle all calls with courtesy and professionalism
• Contact all the assigned clients by both telephone and email
• Increase Sales with regular follow up calls and schedule clients
• Build rapport, listen, clarify and manage conversational flow
• Provide satisfactory solution to customers/clients issues
• Meet and/or exceed quotas
• Proven ability to meet and exceed sales quotas

Qualifications

• At least a year of work experience in the call center industry
• At least 1+ years of experience in a similar role/Outbound/Telemarketing/Online Trading
• Fluently speaking in English
• Strong conflict resolution skills
• Ability to remain calm and professional in stressful situations
• Advanced organizational skills
• Working knowledge of CRM systems
• Strong verbal and written communication skills
• Must have a high degree of professional ethics, integrity and a team player
• Willing to work on-site
• Understand and demonstrate knowledge in market trends and competition
• Highly self-motivated