Telecom Provisioning Specialist – Day Shift & Upskill

Emapta; Mandaluyong; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive salary

Day shift

HMO coverage

Ortigas office

Salary advance

Upskilling program

Gym access

Lifestyle perks

Referral incentives

20 annual leaves

Mentorship exposure

Career growth

Diverse environment

Job summary

Emapta Philippines is seeking a Service Provisioning Administrator to coordinate service requests and resolve issues affecting broadband delivery. This day-shift onsite role is based in Ortigas and offers long-term global career exposure.

You will handle provisioning emails, track data across systems, and liaise with suppliers while maintaining strong English communication and IT literacy. Join a supportive team with growth opportunities and mentorship.

Qualifications

• At least 1 year of provisioning experience in telecom or network services.
• Excellent verbal and written English for customer interactions.
• Strong interest in IT and internet technologies with a technical mindset.
• Understanding of telecom products, services, databases, and provisioning processes.
• Ability to multitask, prioritize, and meet deadlines.

Responsibilities

• Answer calls, manage provisioning emails, and handle tickets efficiently.
• Respond to inquiries about broadband delivery and scheduling.
• Track data across multiple systems per established procedures.
• Follow up with suppliers on service cases and manage follow-ups.
• Perform quality checks on relevant reports.

Skills

Provisioning experience

English communication

IT mindset

Telecom product knowledge

Problem solving

Job description

Emapta Philippines is seeking a Service Provisioning Administrator to coordinate service requests and resolve issues affecting broadband delivery. This day-shift onsite role is based in Ortigas and offers long-term global career exposure.

You will handle provisioning emails, track data across systems, and liaise with suppliers while maintaining strong English communication and IT literacy. Join a supportive team with growth opportunities and mentorship.