Telco Training Lead - Onsite Taguig with Performance Bonus

Recruitify_HR; Taguig; On-site; PHP 390,600 - 446,400; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Annual Company Trip

Free Meals

Sleeping Quarters

Job summary

A leading BPO company in Taguig is seeking an experienced Trainer to lead training initiatives for their Telco account. You will be responsible for onboarding, upskilling, and coaching employees in a fast-paced environment. The ideal candidate has at least 2 years of experience in training or team leadership within a Telco account BPO setting, along with strong communication and facilitation skills. This full-time role offers a competitive salary package and onsite work in Taguig.

Qualifications

• At least 2 years of experience as a Trainer or Team Leader in a Telco account BPO setting.
• Open to High School or SHS graduates or Bachelor's degree holders.
• Strong communication, facilitation, and presentation skills.

Responsibilities

• Deliver engaging training sessions for new hires and tenured agents.
• Facilitate onboarding programs covering company and client policies.
• Provide floor support and coaching to improve performance.

Skills

Strong communication skills

Facilitation skills

Presentation skills

Analytical abilities

Problem-solving abilities

Coaching skills

Education

High School or Senior High School diploma

Bachelor's degree

Job description

A leading BPO company in Taguig is seeking an experienced Trainer to lead training initiatives for their Telco account. You will be responsible for onboarding, upskilling, and coaching employees in a fast-paced environment. The ideal candidate has at least 2 years of experience in training or team leadership within a Telco account BPO setting, along with strong communication and facilitation skills. This full-time role offers a competitive salary package and onsite work in Taguig.