Telco Account - On Site | HS Grads are Welcome to Apply - Paid Training Included

Metacom Careers; Manila; Presencial; PHP 274.000 - 328.000; Tempo integral

Benefícios oferecidos por esta vaga

Paid training

Performance incentives

13th Month Pay

Government-mandated benefits

Career development opportunities

Supportive team environment

Resumo da vaga

Metacom Careers in the Philippines is seeking a Customer Service Representative for a Telco account. You will assist customers with mobile, internet, and service concerns, and handle billing inquiries.

The role is on site in Manila with paid training, performance incentives, and opportunities for career development. Candidates should have good English, basic computer skills, and be willing to work on site.

Qualificações

• High school diploma or higher is acceptable.
• No prior BPO or telecoms experience required.
• Proficient in English with basic computer skills.

Responsabilidades

• Assist customers with mobile, internet, and service concerns.
• Handle billing and payment inquiries.
• Explain plans, services, and promotions.
• Assist activations, upgrades, and renewals.
• Provide basic troubleshooting.

Conhecimentos

Good English communication skills

Basic computer skills

Willing to work onsite

Formação

High School, Senior High School, or College graduate

Descrição da vaga

Customer Service Representative – Telco Account | Up to ₱27,000 Monthly

What's in It for You?

• Up to ₱27,000 monthly
• Paid training
• Performance incentives
• 13th Month Pay
• Government-mandated benefits
• Career development opportunities
• Supportive team environment

Qualifications

• High School, Senior High School, or College graduate
• No BPO or telecommunications experience required
• Good English communication skills
• Basic computer skills
• Willing to work onsite

Your Role as a Telco Customer Service Representative

You’ll help customers with:

• Mobile, internet, and service concerns
• Billing and payment inquiries
• Plans, services, and promotions
• Activations, upgrades, and renewals
• Basic troubleshooting