Technical Writer - Shared Services

medspecializedinc; Cebu City; On-site; PHP 179,000 - 223,000; Full time

Benefits offered by this job

Free lunch/dinner onsite

Free health insurance for dependents

Relocation allowance

Paid holidays and PTO

Job summary

medspecializedinc is seeking a Technical Writer to create, edit, and maintain clear technical documentation and internal content. The role is on-site in Cebu with a 10:00 AM–7:00 PM schedule, requiring strong English writing skills and the ability to collaborate with subject matter experts.

Ideal candidates have a bachelor’s degree and proficiency in MS Office and Google Suite. Fresh graduates are welcome to apply, and a range of benefits and relocation support are offered for new hires.

Qualifications

• Bachelor’s degree in any field; preferred in CS/IT/communications or related fields.
• Fresh graduates welcome; writing or tech writing experience is a plus.
• Excellent technical writing skills and clear English communication.
• Proficient in MS Office, Google Suite; able to present technical info clearly.

Responsibilities

• Write user manuals, release notes, scripts, newsletters, posters, and internal documents.
• Develop scripts for interactive training and internal communications.
• Coordinate with SMEs to ensure documentation accuracy and completeness.
• Test software features to craft effective, user-friendly instructions.
• Ensure drafts follow team guidelines and hit deadlines.
• Manage time effectively to meet documentation timelines.

Education

Bachelor's degree

Tools

MS Office

Google Suite

Screen capture tools

Job description

Position Overview:

As a Technical Writer, you will be responsible for developing, editing, and maintaining clear, accurate, and user-friendly technical documentation and internal content while ensuring compliance with documentation standards and deadlines.

Work Schedule and Arrangement:

10:00 AM- 7:00 PM, Onsite

Office Location:

8th floor Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Key Responsibilities:

• Writing user manuals, release notes, scripts, newsletter articles, posters, and other internal documents.
• Developing scripts and content for interactive training materials and internal communication materials.
• Researching available product information and coordinating with subject matter experts to ensure accuracy and completeness of documentation.
• Testing technical features of software to determine the most effective and user-friendly instructions.
• Ensuring final drafts comply with established team guidelines and specifications, and applying appropriate editorial treatment to existing documents.
• Managing time effectively and meeting documentation deadlines accordingly.

Requirements:

• Bachelor’s degree (BA or BS) in any field. Preferred but not required: Computer Science, Information Technology, Communication, Language-related courses, Education, or equivalent.
• Fresh graduates are welcome to apply. Writing or technical writing-related experience is a strong advantage.
• Excellent technical writing skills.
• Highly competent in written and spoken American English.
• Proficiency in MS Office applications, Google Suite tools, and screen capture tools.
• Ability to understand technical information and present it in a simple, organized, and concise manner.
• Strong time management skills and attention to detail.
• Ability to work independently and within a team.
• Comfortable working in an office-based environment.
• Able to work with minimal supervision and hit the ground running.

Salary and monetary benefits (in PHP)

• Monthly salary of 16,000php - 20,000php
• New hire bonus of 5,000php
• Risk allowance of 2,000php Perks and other benefits:
• Paid Training Period
• All national Philippines and USA holidays are observed
• Paid time off—public holidays, vacation, and personal time off
• Robust and effective Government Benefits Administration
• Lactation breaks (for breastfeeding moms)
• Discounted optical services with our partner clinic
• Free lunch/dinner and unlimited coffee and ice cream daily (for onsite employees)
• Free Health insurance with one (1) free dependent
• Free Life insurance
• Free Accident insurance
• Relocation allowance for new hires (from outside Cebu)
• Company-sponsored outings
• Interest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)

Our Recruitment Process:

1. Candidate Application Form
2. General Assessment and Technical Assessment
3. Phone Screening
4. Technical Interview
5. Reference Check
6. Job Offer
7. Training

Disclaimer for salary ranges: Salary ranges may not be applicable to all. Depending on the level of experience, educational background and potential for growth seen during interviews, offers may go higher or lower.

PRO TIP: prepare for that interview and impress the hiring managers!

For more information about our company, visit our website: www.medspecialized.com