Technical Support Staff

Negros Women For Tomorrow Foundation, Inc.; Philippines; On-site; PHP 279,000 - 469,000; Full time

Job summary

Negros Women For Tomorrow Foundation, Inc. is seeking an IT professional with a Bachelor’s degree in Information Technology or a related field to support our computing environment. You will manage Windows servers and desktops, set up remote access for users, and administer a 100+ node network including firewalls and printers.

Strong communication skills, flexibility in scheduling, and experience in hardware and peripherals support are essential; TESDA NC2 certification is an advantage.

Qualifications

• Bachelor’s degree in Information Technology or related field.
• Knowledge of Windows servers and desktop products, setting up remote access for users, and administering a 100+ node network including firewalls.
• Demonstrated working knowledge of current communications devices and protocols, server and desktop technologies.
• Ability to negotiate hardware/software service and technical support contracts with vendors.
• Satisfactory verbal and written communications skills.
• Willingness to work on flexible schedules.
• Diploma related to information and communications technology.
• 1 year experience in technical support for computer hardware and peripherals.
• TESDA NC2 (Computer Hardware Servicing) Certification.
• Experience as computer technician.

Skills

Verbal & written communication skills

Flexible work schedule

Technical troubleshooting

Education

Bachelor’s degree in Information Technology or related field

Diploma related to information and communications technology

TESDA NC2 (Computer Hardware Servicing) Certification

Tools

Windows servers and desktops

Remote access setup

Firewall administration

Printer & copier support

Job description

• Requires a Bachelor’s degree in Information Technology or related field
• Knowledge of Windows servers and desktop products, of setting up remote access for users, ability to administer a 100+ node network including firewalls, ability to support networked printers and photocopiers.
• Demonstrated working knowledge of current communications devices and protocols, server and desktop technologies.
• Ability to negotiate hardware/software service and technical support contracts with vendors.
• Satisfactory verbal and written communications skills.
• Willingness to work on flexible schedules
• Diploma related to information and communications technology
• 1 year experience in technical support for computer hardware and peripherals.
• TESDA NC2 (Computer Hardware Servicing) Certification
• Experience as computer technician