Technical Support (Sales)

Gemphil Technologies, Inc.; Cabuyao; On-site; PHP 167,000 - 279,000; Full time

Job summary

Gemphil Technologies, Inc. in Laguna, Philippines, is seeking a Sales Support Specialist to provide technical assistance for sales queries, support the sales team, and leverage CRM tools to track interactions and generate reports.

You will help create presentations and sales materials, and engage with customers on social media to build relationships. A bachelor’s degree and at least 1 year in technical or sales support are required.

Qualifications

• Bachelor’s degree in a relevant field.
• At least 1 year of experience in a technical support or sales support role.
• Strong interpersonal and analytical skills.
• Proficiency in sales management and attention to detail.
• Ability to work collaboratively in a team environment.
• Effective presentation and communication skills.

Responsibilities

• Provide technical assistance and support for incoming queries related to sales.
• Collaborate with sales team to enhance customer satisfaction and drive sales.
• Utilize customer relationship management (CRM) tools to track interactions and provide reports.
• Assist in creating presentations and sales materials for team use.
• Engage with customers on social media platforms to foster relationships.

Skills

Interpersonal skills

Analytical skills

Team collaboration

Presentation skills

Communication skills

Attention to detail

Sales management

Education

Bachelor’s degree in a relevant field

Tools

CRM tools

Job description

• Provide technical assistance and support for incoming queries related to sales
• Collaborate with sales team to enhance customer satisfaction and drive sales
• Utilize customer relationship management (CRM) tools to track interactions and provide reports
• Assist in creating presentations and sales materials for team use
• Engage with customers on social media platforms to foster relationships

Description

• Provide technical assistance and support for incoming queries related to sales
• Collaborate with sales team to enhance customer satisfaction and drive sales
• Utilize customer relationship management (CRM) tools to track interactions and provide reports
• Assist in creating presentations and sales materials for team use
• Engage with customers on social media platforms to foster relationships

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field
• Experience Level: At least 1 year of experience in a technical support or sales support role
• Skills and Competencies: Strong interpersonal and analytical skills
• Skills and Competencies: Proficiency in sales management and attention to detail
• Qualities and Traits: Ability to work collaboratively in a team environment
• Skills and Competencies: Effective presentation and communication skills