Sales Technical Support

Sundust Bros Corporation; Quezon City; On-site; PHP 180,000 - 270,000; Full time

Job summary

Sundust Bros Corporation in Manila is seeking a Sales Technical Support specialist to bridge our sales and engineering teams, delivering product demonstrations and technical responses. You will troubleshoot, communicate with customers, and translate needs into actionable insights for product management.

The role requires strong communication and a proactive, problem-solving mindset. Collaborate with internal teams and provide direct customer interactions to ensure effective support and

Qualifications

• Strong communication skills and customer-oriented mindset.
• Ability to troubleshoot and resolve technical issues efficiently.
• Ability to convey complex technical information in an understandable manner.

Responsibilities

• Provide technical assistance and support for sales teams to facilitate the sales process.
• Communicate effectively with customers to understand their technical needs and challenges.
• Develop and deliver product demonstrations and training to both internal teams and customers.

Skills

Proficiency in relevant software

Job description

Description

• Provide technical assistance and support for sales teams to facilitate the sales process.
• Communicate effectively with customers to understand their technical needs and challenges.
• Develop and deliver product demonstrations and training to both internal teams and customers.
• Collaborate with product management and engineering teams to address customer feedback and suggest improvements.
• Maintain a thorough understanding of product features and industry trends to provide accurate support.

Requirements

• Job Title: Sales Technical Support
• Job Function: Sales Technical Support
• Responsibilities and Duties: Ability to troubleshoot and resolve technical issues efficiently.
• Qualities and Traits: Strong communication skills and customer-oriented mindset.
• Qualities and Traits: Proactive problem solver who can work independently and as part of a team.
• Skills: Proficiency in relevant software and technology related to the product.
• Qualities and Traits: Ability to convey complex technical information in an understandable manner.