Field Technical Support

Dempsey Resource Management Inc.; Makati; On-site; PHP 223,200 - 334,800; Full time

Job summary

A resource management company in Makati is seeking a Technical Support Specialist to provide on-site assistance to customers. The ideal candidate should have a bachelor's degree in Engineering or IT and 1-3 years of relevant technical support experience. Responsibilities include diagnosing technical issues, training customers, and preparing reports. Strong communication and problem-solving skills are essential. This full-time position offers government-mandated benefits.

Qualifications

• At least 1–3 years of experience in a technical support role.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide on-site technical support for customers using products and services.
• Diagnose and troubleshoot technical issues efficiently.
• Train customers on product use and application.
• Collaborate with engineering teams to resolve complex problems.
• Prepare detailed reports on incidents and solutions.

Skills

Troubleshooting

Problem-solving

Communication

Interpersonal skills

Education

Bachelor’s degree in Engineering or Information Technology

Job description

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Share

Job Description

Government Mandated Benefits

• Provide on-site technical support for customers using products and services.
• Diagnose and troubleshoot technical issues efficiently.
• Train customers on product use and application.
• Collaborate with engineering teams to resolve complex problems.
• Prepare detailed reports on incidents and solutions.

Requirements

• Bachelor’s degree in a relevant field such as Engineering or Information Technology.
• At least 1–3 years of experience in a technical support role.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and interpersonal skills.

Preview

Talent Acquisition Manager Dempsey Resource Management Inc.

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

• withholds your ID,
• requires you to provide a guarantee or collects property,