Sales Technical Support

Miranda HR; Manila; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Health & Wellness

Job Training

Job summary

Miranda HR is seeking an on-site, entry-level Technical Support professional in Manila. The role involves providing technical assistance to customers, supporting sales with product knowledge and demos, and conducting client trainings on features and usage.

You will collaborate with engineering to resolve issues and maintain thorough records of customer interactions and feedback, supporting a fast-paced environment with a focus on customer satisfaction.

Qualifications

• Bachelor's degree preferred in a relevant field.
• Entry-level experience 0–2 years.
• Strong communication and interpersonal skills.

Responsibilities

• Provide technical support to customers regarding product inquiries.
• Assist sales teams with technical product knowledge and demos.
• Conduct training sessions for clients on product features and usage.
• Work collaboratively with engineering teams to resolve technical issues.
• Maintain detailed records of customer interactions and feedback.

Skills

Strong communication

Interpersonal skills

Customer orientation

Education

Bachelor's degree preferred

Job description

On-site - Manila No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Description

• Provide technical support to customers regarding product inquiries
• Assist sales teams with technical product knowledge and demos
• Conduct training sessions for clients on product features and usage
• Work collaboratively with engineering teams to resolve technical issues
• Maintain detailed records of customer interactions and feedback

Requirements

• Educational Qualifications: Bachelor's degree in a relevant field preferred
• Experience Level: Entry-level (0-2 years)
• Skills and Competencies: Strong communication and interpersonal skills
• Qualities and Traits: Problem-solving mindset and a customer-oriented approach
• Responsibilities and Duties: Ability to learn quickly and adapt to new technologies
• Working Conditions: Comfortable working in a fast-paced environment

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