Technical Support & Customer Care — Onsite, HMO Day 1

Metacom Business Processing Solutions; Mandaluyong; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Monthly salary ₱18,000–₱26,000

HMO coverage from Day 1

Government-mandated benefits

Paid leave

Non-taxable allowance

Incentives

Job summary

Metacom Business Processing Solutions is seeking a Technical Support Customer Care Representative to assist customers with technical concerns and provide troubleshooting support. The role requires clear communication and a customer-first attitude, and it is an onsite position in the Philippines.

Responsibilities include handling inquiries, guiding users through basic troubleshooting, and delivering concise, helpful solutions to resolve issues while maintaining professionalism and a positive

Qualifications

• At least Senior High School graduate or College graduate.
• Good English communication skills.
• Basic computer skills.
• Willing to work full onsite.

Responsibilities

• Handle customer inquiries and technical concerns.
• Assist customers with basic troubleshooting.
• Provide clear instructions and possible solutions to technical issues.
• Address customer questions professionally.
• Ensure a positive customer support experience.

Skills

Good English communication

Basic computer skills

Education

Senior High School graduate

College graduate

Job description

Metacom Business Processing Solutions is seeking a Technical Support Customer Care Representative to assist customers with technical concerns and provide troubleshooting support. The role requires clear communication and a customer-first attitude, and it is an onsite position in the Philippines.

Responsibilities include handling inquiries, guiding users through basic troubleshooting, and delivering concise, helpful solutions to resolve issues while maintaining professionalism and a positive