Customer Support Specialist — Day 1 HMO, Iloilo (On-site)

Metacom Careers; Iloilo City; Presencial; PHP 279 000 - 335 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

HMO (Day 1)

Performance bonus

Incentives

Job Training

Professional Development

Resumo da oferta

Metacom Careers is seeking a customer service representative in Iloilo City for an on-site role. No prior experience required, with training provided. You will handle inquiries, assist customers with product information, and resolve issues to ensure satisfaction.

The position offers a pathway to earnings up to ₱30,000 monthly, with Day 1 HMO coverage and performance-based incentives. Join a team focused on quality service and continuous development.

Qualificações

• High School diploma or equivalent
• Experience with or without BPO experience
• Proficient in English-language communication
• Strong customer service orientation
• Excellent problem-solving abilities
• Team player with good interpersonal skills
• Strong organizational skills

Responsabilidades

• Provide excellent customer service to clients through various communication channels.
• Assist customers with inquiries, complaints, and product information.
• Utilize problem-solving skills to resolve issues effectively and efficiently.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Maintain accurate records and documentation of customer interactions.

Conhecimentos

English-language communication

Customer service orientation

Problem solving

Team player

Interpersonal skills

Organizational skills

Call Centre

Formação académica

High School diploma or equivalent

Descrição da oferta de emprego

Metacom Careers is seeking a customer service representative in Iloilo City for an on-site role. No prior experience required, with training provided. You will handle inquiries, assist customers with product information, and resolve issues to ensure satisfaction.

The position offers a pathway to earnings up to ₱30,000 monthly, with Day 1 HMO coverage and performance-based incentives. Join a team focused on quality service and continuous development.