Technical Services Team Lead - Technical Services Team Lead - North Luzon

B. Braun Group; Philippines; On-site; PHP 1,000,000 - 1,800,000; Full time

Benefits offered by this job

Group Term life Insurance

Medical and Optical Reimbursement

Maternity assistance

Training and development programs

Team building events

Job summary

B. Braun Group is seeking a results-driven leader to head technical service teams in the Philippines.

You will supervise service engineers, oversee maintenance and service quality, engage with hospitals and dialysis centers, and drive improvements to ensure compliant, safe, high-quality service delivery. Ideal candidates have 5+ years in medical device service, strong haemodialysis knowledge, and familiarity with QMS and safety standards.

Qualifications

• Bachelor’s degree in Engineering or related field.
• At least five years’ experience in technical service for medical devices.
• Supervisory or leadership experience preferred.
• Strong knowledge of haemodialysis machines and water treatment systems.
• Experience with installation, calibration, troubleshooting and maintenance.
• Familiarity with QMS and healthcare safety standards.

Responsibilities

• Team Leadership — Supervise service engineers/technicians, manage schedules and assignments.
• Service Delivery — Oversee preventive and corrective maintenance, provide advanced technical expertise, validate service reports.
• Performance Management — Monitor KPIs, conduct evaluations, identify training needs.
• Customer Engagement — Act as technical liaison with hospitals and dialysis centers, support product demonstrations.
• Process Improvement — Improve service processes, manage spare parts and inventory, ensure audits and safety compliance.

Skills

Team leadership

Technical service

Haemodialysis

Calibration

Troubleshooting

QMS compliance

Education

Bachelor's degree in Engineering

Job description

Are you passionate about leading technical service teams and ensuring the reliability of life-sustaining medical equipment? If so, this opportunity could be for you! Join us at B. Braun, a global leader in healthcare solutions, where your leadership will ensure safe, compliant, and high-quality service delivery across hospitals and dialysis centers. Take the next step in your career with us and help shape the future of healthcare!

Your Key Responsibilities

• Team Leadership — Supervise service engineers/technicians, manage schedules and assignments, and ensure uninterrupted service delivery.
• Service Delivery — Oversee preventive and corrective maintenance, provide advanced technical expertise, and validate service reports for accuracy.
• Performance Management — Monitor KPIs, conduct evaluations, and identify training needs to develop team capability.
• Customer Engagement — Act as technical liaison with hospitals and dialysis centers, elevate critical issues, and support product demonstrations and training.
• Process Improvement — Enhance service processes, manage spare parts and inventory, and ensure compliance with audits, QMS, and safety standards.

Requirements

• Must have a Bachelor’s degree in Engineering, Electronics Engineering, Electrical Engineering, or a related field.
• Must have at least five years of experience in technical service for medical devices, preferably dialysis or other life-sustaining equipment.
• Supervisory or leadership experience in technical or field service teams is preferred.
• Strong technical knowledge of haemodialysis machines, water treatment systems, and clinical equipment.
• Expertise in installation, calibration, troubleshooting, and maintenance.
• Familiarity with QMS, safety standards, and healthcare regulations.

What sets B. Braun apart?

B. Braun is dedicated to protecting and improving global health. Established in the Philippines in 1985, it leverages over 185 years of innovation from its parent company, B. Braun Melsungen AG, which operates in 64+ countries. Initially focused on sutures and disposables, B. Braun Philippines has grown over 39 years to employ more than 800 sales and service professionals.

We now offer advanced dialysis treatments and a broad range of healthcare solutions, including infusion devices, surgical instruments, sutures, regional anaesthesia, haemodialysis machines, disposables, value-added drugs, and clinical nutrition, delivering comprehensive patient care across the country.

What can we offer you?

• Group Term life Insurance
• Medical and Optical Reimbursement
• Maternity assistance
• Training and development programs
• Engage in fun activities and team building events

We appreciate different perspectives, thoughts, experiences and backgrounds. By strengthening an appreciative, inclusive, respectful and equal working environment, we create a culture in which all our employees feel free to be who they are.

To find out more about our commitment to diversity click here

To find out more about B. Braun Philippines here