Technical Services Engineer

Datumstruct Philippines Inc; Makati; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

HMO

Job summary

Datumstruct Philippines Inc is seeking an on-site IT/Data Center technician in Makati with 3–5 years of experience. The role involves installation, deployment, and integration of products and systems, plus proactive troubleshooting and user training.

Responsibilities include coordinating with clients and internal teams, maintaining technical documentation, and ensuring safety and quality standards are met. This full-time position offers on-site work in Makati with health benefits.

Qualifications

• 3 to 5 years of related experience in IT and Data Center industries.
• Pre-Sale Technical Support, Implementation, Integration, Deployment.

Responsibilities

• Provide installation, deployment, integration, and implementation of products and systems.
• Perform troubleshooting, maintenance, and technical support for clients and end-users.
• Conduct testing, configuration, and system checks to ensure proper functionality.
• Assist in project implementation and coordinate with clients and internal teams.
• Prepare and maintain technical documentation, reports, and service records.
• Provide user training and technical guidance when needed.
• Ensure compliance with company standards, procedures, and safety requirements.
• Monitor system performance and recommend improvements or corrective actions.
• Support the resolution of technical issues in a timely and professional manner.
• Assist in mentoring junior technical staff and sharing technical knowledge.

Skills

Technical knowledge

Troubleshooting

Technical support

Client coordination

Education

Bachelor's degree

Job description

On-site - Makati 3-5 Yrs Exp Bachelor Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

Maternity & Paternity Leave, Sick Leave

DUTIES and RESPONSIBILITIES

• Provide technical services such as installation, deployment, integration, and implementation of products and systems.
• Perform troubleshooting, maintenance, and technical support for clients and end-users.
• Conduct testing, configuration, and system checks to ensure proper functionality.
• Assist in project implementation and coordinate with clients and internal teams.
• Prepare and maintain technical documentation, reports, and service records.
• Provide user training and technical guidance when needed.
• Ensure compliance with company standards, procedures, and safety requirements.
• Monitor system performance and recommend improvements or corrective actions.
• Support the resolution of technical issues in a timely and professional manner.
• Assist in mentoring junior technical staff and sharing technical knowledge.

Job Requirements

Experience: 3 to 5 years related experience in I.T and Data Center industry.

Pre-Sale Technical Support Implementation Integration Deployment

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