Technical Sales Support Specialist

Capital Industries, Inc.; Rizal; On-site; PHP 391,000 - 614,000; Full time

Job summary

Capital Industries, Inc. is seeking a Customer Relationship Manager to support key accounts and deliver high-quality service. You will handle inquiries, build long-term relationships, and coordinate with sales and logistics to facilitate orders and after-sales support.

Travel to client sites is expected to demonstrate services and provide technical support. You will stay current on product launches, develop in-depth product knowledge, and ensure timely execution of sales processes from order to

Qualifications

• Bachelor’s degree in a technical field is required.
• Excellent verbal and written communication.
• Strong customer service and relationship-building skills.
• Excellent organizational and time-management abilities.
• Strong problem-solving and process improvement mindset.
• Willing to learn technical products and travel for client meetings.
• At least 2 years of sales experience is advantageous.
• Driver’s license and ability to perform field work.

Responsibilities

• Address customer inquiries and provide high-quality service.
• Build and maintain long-term relationships with key accounts.
• Coordinate with internal departments to ensure smooth delivery.
• Travel to client sites to demonstrate services and provide support.
• Stay updated on product launches and maintain product knowledge.
• Ensure timely execution of sales processes from order to follow-up.
• Perform other duties as assigned by Immediate Head.

Skills

Communication

Customer service

Organizational skills

Problem solving

Teamwork

Driver's license

Field work

Education

Bachelor's Degree in engineering or related technical field

Job description

Capital Industries, Inc. is seeking a Customer Relationship Manager to support key accounts and deliver high-quality service. You will handle inquiries, build long-term relationships, and coordinate with sales and logistics to facilitate orders and after-sales support.

Travel to client sites is expected to demonstrate services and provide technical support. You will stay current on product launches, develop in-depth product knowledge, and ensure timely execution of sales processes from order to