A local merchandising company is searching for a Sales Technical Support to assist customers and the sales team. The ideal candidate will have a Bachelor's degree in Engineering or related fields and strong technical expertise. Responsibilities include providing technical support, troubleshooting issues, and conducting product trainings. This role requires excellent communication skills and a customer-oriented mindset.
Qualifications
Strong technical knowledge of the company’s products or services.
Experience in sales or customer support is an advantage.
Ability to work independently and as part of a team.
Responsibilities
Provide pre-sales and post-sales technical support to customers.
Troubleshoot and resolve customer technical issues.
Conduct product demonstrations and training for clients.
Skills
Technical knowledge of products
Excellent communication
Problem-solving skills
Customer-oriented mindset
Education
Bachelor's degree in Engineering or related field
Job description
A local merchandising company is searching for a Sales Technical Support to assist customers and the sales team. The ideal candidate will have a Bachelor's degree in Engineering or related fields and strong technical expertise. Responsibilities include providing technical support, troubleshooting issues, and conducting product trainings. This role requires excellent communication skills and a customer-oriented mindset.