Technical Sales Specialist

Unigrà; Cebu City; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Unigrà in Cebu City, Philippines seeks a seasoned Technical Sales professional with 7–10 years in food ingredients to support R&D, troubleshoot client production issues, and drive new B2B opportunities. You will collaborate with distributors and the Country Manager, coordinate cross-functionally, and lead demonstrations and trials across key geographies.

The role requires strong pastry knowledge, excellent communication, and the ability to travel up to 80% of the time in a fast-paced

Qualifications

• Pastry/food service knowledge is mandatory.
• 7–10 years of relevant technical sales experience, preferably in food ingredients.
• Self-motivated, able to work independently, and a team player.
• Meticulous with strong interpersonal and communication skills.
• Proficient in MS Word, Excel and PowerPoint.

Responsibilities

• Provide expert advice on product functionality and performance to R&D and other teams.
• Troubleshoot production line issues and conduct product demos and trials with clients.
• Identify and secure new B2B sales leads (HORECA, Food Service, Café, Industrial) with distributors.
• Manage new accounts, ensuring product satisfaction, accurate inventory forecasting, and technical support.
• Participate in demos and trade shows, aiding the corporate chef to address inquiries and opportunities.
• Relay industry trends to regional R&D to support new product development.
• Coordinate with internal R&D, supply chain, and regulatory teams for client requests.
• Facilitate communication between regional teams, distributors, and customers with the Country Manager.

Skills

Pastry knowledge

Technical sales

Communication skills

Travel readiness

MS Office

Independence

Team player

Tools

MS Office

Job description

• Provide expert advice on product functionality and performance, to customer’s Research & Development (R&D) and other relevant teams.
• Troubleshoot production line issues and recipe failures for clients using the company’s products, and conduct product demonstrations and trials alongside the client.
• Identify and secure new B2B sales leads (HORECA, Food Service, Café and Industrial customers) in key geographies, in close coordination with Country Manager and the local distributors’ sales teams
• Manage newly opened accounts, being the champion of ensuring product satisfaction, correct inventory forecasting, and consistent technical backup. Work with the Country Manager to negotiate high-volume contracts, pricing models, and commercial supply terms.
• Participate in various Demo Events and Trade Exhibitions, assisting the corporate chef in addressing customer inquiries and firm up potential sales opportunities.
• Track emerging industry trends and relay findings to regional R&D team to build a compelling case for new product development/s.
• Coordinate cross-functionally with internal R&D, supply chain, and regulatory compliance teams to fulfill unique client requests.
• Help facilitate communication between the regional teams, local distributors and customer needs, with the necessary alignment with the Country Manager.

Requirements:

• Knowledge of pastry/food service business is compulsory.
• Minimum 7-10 years of relevant technical sales work experience required for this role, preferably in the food ingredients category.
• Self-motivated, able to work independently and a team player in fast-paced environments.
• Meticulous and well-organized with strong interpersonal and communication skills to effectively engage with clients and internal teams.
• Proficient in PC skills including MS Office such as Word, Excel and PowerPoint.
• Availability to travel around 80% of work time.