Technical Sales Engineer - F&B (Chemicals)

Ecolab Philippines Inc.; Davao City; On-site; PHP 420,000 - 660,000; Full time

Job summary

Ecolab Philippines Inc. is seeking an Account Manager to develop, service, and manage a territory of Food & Beverage accounts including brewery, beverage, dairy, pharma, agriculture, protein, and food processing.

You will sell cleaning and sanitation products while delivering prompt, personal, and reliable service. Responsibilities include meeting sales targets, growing territory, maintaining relations, and ensuring receivables are collected.

Qualifications

• Bachelor's degree in Engineering, Food Science, Chemistry or related field required.
• 2–3 years of experience in a sales environment.
• Industry experience.
• Excellent planning, organizational, communication, and problem-solving skills.
• Ability to work independently, under pressure, and with little direction.
• Customer service orientation with consultative selling aptitude.
• Technical understanding (e.g., electrical, mechanical).
• Driver’s license.
• Experience working with and knowledge of computers (e.g., MS Office suite).
• Fluent in English.

Responsibilities

• Develop and maintain customer relationships at all levels.
• Service customers and optimize account profitability.
• Implement agreed corporate account commitments and inform CAM of results, issues and initiatives.
• Prepare and hold periodic business reviews with strategic customers.
• Identify at-risk customers, contract renewals and retention actions with DM.
• Ensure collection of receivables to prevent credit holds.
• Proactively identify, develop and implement solutions to improve results and customer service.

Skills

Planning

Organizational skills

Communication

Problem-solving

Customer service

Consultative selling

MS Office

Fluent English

Education

Bachelor's degree (Engineering/Food Science/Chemistry or related)

Tools

MS Office

Job description

Account Managers are responsible for developing, servicing, and managing a territory of Food & Beverage accounts that include brewery, beverage, dairy, pharma, agriculture, protein, and food processing. They deal directly with customers, and their success depends not only on the ability to sell Ecolab’s line of Food & Beverage cleaning and sanitation products, but also on the ability to provide each customer with prompt, personal, and reliable service.

Essential Functions/ Responsibilities

Safety:

• Follow Ecolab safety guidelines and incident reporting requirements
• Act as a safety champion at customers’ sites

Business Planning & Review

• Meet sales and profitability targets – Area and Division
• Analyze and review with manager business results, identify growth opportunities and action plans
• Grow Territory - deploy new programs and initiatives
• Implement targeted price increases at designated customers
• Establish service call plan to meet service level agreements

Account Management

• Develop and maintain customer relationships at all levels
• Service customers
• Optimize account profitability
• Implement agreed corporate account commitments and proactively inform CAM of results, issues and initiatives
• Prepare and hold periodic business reviews with strategic customers
• Identify and monitor timely customers-at-risk, contract renewals and determine retention action plan with DM
• Ensure collection of receivables to proactively prevent credit holds

Customer Value Delivery and Documentation

• Proactively identify, develop and implement solutions to improve results, customer service, and total cost
• Identify, quantify and communicate the Ecolab value provided
• Monitor and report market intelligence in territory (competitors, customers)

Account Prospecting – in conjunction with CAM/DM/FSM

• Manage Grow to Win funnel and acquisition plan
• Conduct trials; produce and present customer proposal in line with internal approval process
• Negotiate and close the deal and implement conversion and start-up plan

Qualifications

Required:

• Bachelor’s Degree in Engineering, Food Science, Chemistry or a related field
• 2-3 years of experience in a sales environment
• Industry experience
• Excellent planning, organizational, communication, and problem-solving skills
• Ability to work independently, under pressure, and with little direction
• Customer service orientation with consultative selling aptitude
• Technical understanding (e.g., electrical, mechanical)
• Driver’s license
• Experience working with and knowledge of computers (e.g., MS Office suite)
• Fluent in English

Preferred:

• BA/BS/Food Science degree
• Strong mechanical ability and understanding of the operations within dairy, beverage, brewery or meat processing industries
• Ability to prioritize multiple projects and to adapt to changing priorities