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teamworX, a lean BPO/KPO based in Cebu City, seeks engineers to join a new pilot team supporting a US electrical and industrial automation distributor. You will provide technical and application support across manufacturer products, and help develop training content for an LMS.
Ideal candidates hold a Bachelor's in Electrical Engineering or related field with mechatronics skills, can read electrical diagrams, and have knowledge of PLCs, VFDs, sensors, and automation hardware.
teamworX is a lean BPO/KPO company based in Cebu City. We deliver technical engineering support, Salesforce administration, digital marketing, and managed staffing to US clients. We’re building a new pilot team for a major US electrical and industrial automation distributor, and we’re looking for engineers who want to grow with it from day one.
Provide technical and application support to client staff and customers across a wide range of manufacturer products
Coordinate with manufacturer application engineers to resolve complex technical inquiries
Cross-reference products and identify equivalent or alternative solutions from supported manufacturers based on customer requirements
Develop and deliver technical training on products and automation theory
Gather, prepare, and deliver technical product data and documentation to support the client’s business needs
Help create technical content for a Learning Management System (LMS)
Perform other related duties as needed
Bachelor’s degree in Electrical Engineering, or a related engineering degree with mechatronics skills or certification
Able to read and interpret electrical diagrams, single-line diagrams, and wiring schematics, and to create electrical plans and circuits
Solid knowledge of:
Motion control: drives, motors, mechanics, and controllers
Industrial control components: switches, sensors, transducers, transformers, power supplies, timers, counters, relays, AC motor starters
Pneumatic systems and automation products: PLCs, HMIs, VFDs, and safety devices
Excellent English communication skills
Working knowledge of Microsoft 365 and Google Workspace
Familiarity with CAD and PLC programming
BPO or sales experience in the industrial/electrical distribution industry is a plus
Night shift aligned with US business hours (EST or PST)
Follows US holidays
Health benefits and other perks.
Competitive salary based on experience.
Opportunities for career growth and development.
A supportive, dynamic, and collaborative team environment.