Technical Content Editor for Knowledge Base

Cognizant; Taguig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Cognizant is seeking an editor/content writer to review and refine content submitted by Tier 1 and 2, ensuring accuracy and coherence for product teams and stakeholders. The role focuses on clear language, grammar, and structured instructions in knowledge base and help-center articles.

Applicants should have at least one year of experience in technical or instructional writing, strong English proficiency, and demonstrated ability to work in a team.

Qualifications

• Editorial review to ensure content accuracy and coherence.
• Improve vocabulary, grammar and punctuation.
• Provide feedback to track common pain points for training purposes.

Responsibilities

• Provide editorial review and iterations on content submitted by Tiers 1 and 2 for product manager and stakeholder approval.
• Ensure content accuracy and coherence for technical and instructional material.
• Offer feedback to improve readability and terminology for knowledge base articles and help center content.

Skills

Content editing

Technical writing

English proficiency

Team collaboration

Education

Two years of college

Job description

Cognizant is seeking an editor/content writer to review and refine content submitted by Tier 1 and 2, ensuring accuracy and coherence for product teams and stakeholders. The role focuses on clear language, grammar, and structured instructions in knowledge base and help-center articles.

Applicants should have at least one year of experience in technical or instructional writing, strong English proficiency, and demonstrated ability to work in a team.