Content Writer | Search Engine Account | ₱30K Joining Bonus

Cognizant; Taguig; On-site; PHP 400,000 - 600,000; Full time

Job summary

Cognizant is seeking a technical writer to craft knowledge base and help center articles aligned with client requests. You will collaborate with project coordinators and leads on product launches and write concise, reader-friendly manuals.

The role requires strong English, at least 1 year in instructional writing and customer support, and the ability to scope topics for new content, including blogs for forums and social channels.

Qualifications

• Two years of college completed (no failed subjects).
• At least 1 year of experience as a technical or instructional writer with understanding of smart technology.
• At least 1 year of experience in a customer service or technical support project.
• High English proficiency - speaking and writing.
• Ability to write concise, reader-friendly gadget user manuals.

Responsibilities

• Write knowledge base and help center articles, in line with client / stakeholder requests
• Participate in writing content for help center and knowledge base on product launches, with project coordinators and project lead (team leader) collaboration
• Engage in initial investigation and scoping of information, conducive to the topics that are required to write
• Writing social and community forum blogs aligned with inputs provided by the clients and community managers
• Collaborate with the stakeholders in staging product announcements and emerging product releases

Skills

Technical writing

Instructional writing

Customer service

English proficiency

Gadget manuals

Education

Two years of college completed

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients’ toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Terms and conditions apply.

Job summary:

• Write knowledge base and help center articles, in line with client / stakeholder requests
• Participate in writing content for help center and knowledge base on product launches, with project coordinators and project lead (team leader) collaboration
• Engage in initial investigation and scoping of information, conducive to the topics that are required to write
• Writing social and community forum blogs aligned with inputs provided by the clients and community managers
• Collaborate with the stakeholders in staging product announcements and emerging product releases

Who Thrives Here:

• Completed 2 years in college without back subjects.
• At least 1 year of experience as a technical or instructional writer, with strong understanding of smart technology
• At least 1 year of experience in a customer service or technical support project
• High in English proficiency - Speaking and Writing
• Ability to write concise and reader-friendly instructions such as gadget user manuals

Why Join Us?

At Cognizant, we don’t just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You’re not just filling a seat—you’re building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.