Tech Support Specialist - Onsite Clark, Fast Hire + HMO

Verano Recruitment; Mabalacat; On-site; PHP 223,000 - 279,000; Full time

Benefits offered by this job

HMO coverage

Night differential

Paid training

Career growth opportunities

Onsite in Clark

Job summary

Verano Recruitment is hiring a Customer Service Representative for our Telco account in Clark. This onsite role offers a fast onboarding with a 1‑day hiring process and no final interview, backed by paid training and an HMO benefit.

You will handle inquiries, assist with billing and account issues, and strive for excellent customer satisfaction while documenting interactions and following guidelines.

Qualifications

• Good communication skills required.
• Open to candidates with or without BPO experience.

Responsibilities

• Handle customer inquiries related to telecommunications services and accounts.
• Assist customers with billing concerns, troubleshooting, and general account issues.
• Provide accurate information and effective solutions in a timely manner.
• Ensure excellent customer service and customer satisfaction.
• Document all customer interactions and updates.
• Follow company guidelines and service standards.

Skills

Communication skills

Education

High School Graduate

Job description

Verano Recruitment is hiring a Customer Service Representative for our Telco account in Clark. This onsite role offers a fast onboarding with a 1‑day hiring process and no final interview, backed by paid training and an HMO benefit.

You will handle inquiries, assist with billing and account issues, and strive for excellent customer satisfaction while documenting interactions and following guidelines.