Tech Support Representatives | Fresh Graduates - Paid Training

Otoproject Group; Makati; On-site; PHP 274,000 - 328,000; Full time

Job summary

Otoproject Group in Makati, Philippines, is hiring fresh graduates for Tech Support Representatives with paid training. You will respond to customer calls, emails and chats to provide technical assistance.

You will diagnose hardware, software and network issues, explain product features and limitations, and share knowledge to improve team performance and customer experience while adhering to company policies and industry standards.

Qualifications

• Entry level position for fresh graduates seeking a start in tech support.
• Adherence to company policies and industry standards.

Responsibilities

• Respond to customer calls, emails, and chats for technical support.
• Diagnose and resolve hardware, software, and network issues.
• Inform customers about product features and limitations.
• Share knowledge to enhance team performance and customer experience.
• Adhere to company policies and industry standards.

Job description

Tech Support Representatives | Fresh Graduates - Paid Training role at Otoproject Group

• Respond to customer calls, emails, and chats for technical support.
• Diagnose and resolve hardware, software, and network issues.
• Inform customers about product features and limitations.
• Share knowledge to enhance team performance and customer experience.
• Adhere to company policies and industry standards.

Seniority level

• Entry level

Employment type

• Full-time

Industries

• Advertising Services

Salary

• Up to 27k Pay