Junior Technical Support Specialist l Fresh Grads Welcome l Up to 45k l Makati

Metacom Careers; Makati; Presencial; PHP 457.000 - 547.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Fresh graduates welcome

Career growth opportunities

Supportive working environment

No recruitment fees

Descripción de la vacante

Metacom Careers in Makati is hiring a Junior Technical Support Specialist. Fresh grads are welcome to apply and no prior BPO experience is required.

You will assist customers with technical concerns and provide basic troubleshooting, helping resolve service issues while working onsite in Makati on shifting schedules. The role offers paid training, a competitive salary of up to ₱45,000 per month, and career growth within a supportive environment.

Formación

• High school graduate, senior high school graduate, or college graduate.
• Fresh graduates are welcome to apply.
• With or without BPO experience.
• Good communication and interpersonal skills.
• Basic computer knowledge and troubleshooting skills.
• Strong problem-solving abilities.
• Customer-oriented with attention to detail.
• Willing to work onsite in Makati.
• Willing to work on shifting schedules.

Responsabilidades

• Assist customers with technical inquiries and concerns.
• Provide basic troubleshooting and step-by-step technical guidance.
• Help resolve technical issues involving products, systems, or services.
• Guide customers through technical processes and procedures.
• Document reported issues and ensure proper handling of support requests.
• Deliver professional and efficient customer service.

Educación

High school / college graduate

Herramientas

Basic computer skills

Descripción del empleo

Junior Technical Support Specialist Hiring

Position: Junior Technical Support Specialist | Fresh Grads Welcome | Up to ₱45K | Makati

We're looking for Junior Technical Support Specialists who can assist customers with technical concerns, provide troubleshooting guidance, and help resolve service-related issues. Fresh graduates and applicants without prior BPO experience are welcome to apply!

Qualifications:

• High School Graduate, Senior High School Graduate, or College Graduate


• Fresh graduates are welcome to apply


• With or without BPO experience


• Good communication and interpersonal skills


• Basic computer knowledge and troubleshooting skills


• Strong problem-solving abilities


• Customer-oriented with attention to detail


• Willing to work onsite in Makati


• Willing to work on shifting schedules

Job Description:

• Assist customers with technical inquiries and concerns


• Provide basic troubleshooting and step-by-step technical guidance


• Help resolve technical issues involving products, systems, or services


• Guide customers through technical processes and procedures


• Document reported issues and ensure proper handling of support requests


• Deliver professional and efficient customer service

What We Offer:

• Competitive salary package of up to ₱45,000


• Paid training


• Fresh graduates and career shifters are welcome


• Career growth and development opportunities


• Supportive working environment


• No recruitment fees

Start your career in the tech industry today as a Junior Technical Support Specialist in Makati!