Team Manager – Tech Sales (Webhosting)

Gratitude Philippines; Manila; On-site; PHP 558,000 - 781,200; Full time

Job summary

A leading sales company in Manila is seeking a Sales Manager to drive daily operations and inspire team excellence. The ideal candidate will have 3-5 years of relevant experience, a Bachelor's degree in Business (MBA preferred), and strong skills in sales strategy, performance management, and team development. You will be responsible for fostering a high-energy environment focused on customer satisfaction and exceptional service. This full-time role offers the opportunity to influence company success through strategic planning and effective coaching.

Qualifications

• 3-5+ years of proven success in a similar role.
• 2+ years of team management experience.
• Excellent communication skills.
• Ability to conduct Root Cause Analysis.

Responsibilities

• Drive daily sales operations and team performance.
• Empower team members through training and mentoring.
• Utilize key metrics for performance monitoring.
• Design and implement innovative sales strategies.

Skills

Sales management

Team mentoring

Data-driven decision making

Customer satisfaction

Strategic planning

Education

Bachelor’s degree in business

MBA

Tools

CRM tools

cPanel

Job description

On-site - Manila 3-5 Yrs Exp Bachelor Full-time

Job Description

Managers in this role get to:

• Lead with Impact: Drive daily sales operations by setting clear goals, tracking team performance, and achieving outstanding results.
• Coach and Develop: Empower team members through training, mentoring, and skill development to help them excel and grow.
• Monitor Performance: Utilize key metrics to ensure the team is meeting objectives, address challenges, and promote accountability.
• Shape Sales Strategy: Design and implement innovative sales strategies aligned with our company’s vision and goals.
• Inspire Excellence: Foster a motivating, high-energy environment where top performers are recognized, and morale stays high.
• Focus on Customers: Ensure that our customers receive exceptional service and that escalated issues are handled promptly and effectively.
• Drive Results: Provide actionable insights and regular performance reports to upper management, highlighting areas for improvement and success.

Qualifications

Our most successful candidates will have:

• A Bachelor’s degree in business or a related field (an MBA is a plus).
• 3-5+ years of proven success in a similar role within a relevant industry.
• 2+ years of team management experience, with a focus on driving performance, goal-setting, and accountability.
• A talent for mentoring and developing teams, providing constructive feedback, and fostering continuous improvement.
• Excellent communication skills, with a focus on listening, clarity, and collaboration.
• Proficiency in using data-driven insights, CRM tools, and problem-solving to make informed decisions.
• Experience in strategic planning, aligning team efforts with broader business objectives for long-term success.
• A track record of handling challenges with resilience and adaptability.
• A strong commitment to customer satisfaction and relationship-building.
• Sales Background is highly recommended.
• Background with Website and Marketing

Key Qualifications

• Strong background in Sales and/or Software environment
• Technical knowledge required, including basic understanding of domain management, web hosting, and cPanel
• Proven experience in setting and driving sales targets
• Ability to identify key leading indicators to improve sales performance
• Experience in conducting Root Cause Analysis and implementing Action Plans
• Strong leadership, coaching, and SMART Coaching skills
• Capable of developing and executing 30-60-90 day performance plans
• Relevant leadership and functional tenure in a similar role

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