Team Manager – Tech Sales

Gratitude Philippines; Cebu City; On-site; PHP 558,000 - 781,200; Full time

Job summary

A dynamic company in Cebu City is looking for a seasoned sales manager to lead its sales operations. You will be responsible for driving performance, coaching team members, and ensuring exceptional customer service. The ideal candidate should possess a Bachelor's degree and a strong background in sales, along with excellent communication skills and experience in team management. This role offers an opportunity to shape sales strategies and foster a high-energy environment focused on results.

Qualifications

• 3-5+ years of proven success in a similar role within a relevant industry.
• 2+ years of team management experience, with a focus on driving performance.
• Excellent communication skills, with a focus on listening and collaboration.

Responsibilities

• Drive daily sales operations by setting clear goals and tracking performance.
• Empower team members through training, mentoring, and skill development.
• Design and implement innovative sales strategies aligned with company goals.

Skills

Sales management

Team development

Performance monitoring

Customer satisfaction

Data-driven decision making

Communication

Education

Bachelor's degree in business or related field

MBA

Tools

CRM tools

Job description

Description

Managers in this role get to:

• Lead with Impact: Drive daily sales operations by setting clear goals, tracking team performance, and achieving outstanding results.
• Coach and Develop: Empower team members through training, mentoring, and skill development to help them excel and grow.
• Monitor Performance: Utilize key metrics to ensure the team is meeting objectives, address challenges, and promote accountability.
• Shape Sales Strategy: Design and implement innovative sales strategies aligned with our company’s vision and goals.
• Inspire Excellence: Foster a motivating, high-energy environment where top performers are recognized, and morale stays high.
• Focus on Customers: Ensure that our customers receive exceptional service and that escalated issues are handled promptly and effectively.
• Drive Results: Provide actionable insights and regular performance reports to upper management, highlighting areas for improvement and success.

Requirements

• A Bachelor’s degree in business or a related field (an MBA is a plus).
• 3-5+ years of proven success in a similar role within a relevant industry.
• 2+ years of team management experience, with a focus on driving performance, goal-setting, and accountability.
• A talent for mentoring and developing teams, providing constructive feedback, and fostering continuous improvement.
• Excellent communication skills, with a focus on listening, clarity, and collaboration.
• Proficiency in using data-driven insights, CRM tools, and problem-solving to make informed decisions.
• Experience in strategic planning, aligning team efforts with broader business objectives for long-term success.
• A track record of handling challenges with resilience and adaptability.
• A strong commitment to customer satisfaction and relationship-building.
• Sales Background is highly recommended.
• Background with Website and Marketing.
• Strong background in Sales and/or Software environment.
• Technical knowledge required, including basic understanding of domain management, web hosting, and cPanel.
• Proven experience in setting and driving sales targets.
• Ability to identify key leading indicators to improve sales performance.
• Experience in conducting Root Cause Analysis and implementing Action Plans.
• Strong leadership, coaching, and SMART Coaching skills.
• Capable of developing and executing 30-60-90 day performance plans.
• Relevant leadership and functional tenure in a similar role.